Shipping
Head’em up, move’em out! We work to ship your items quicker than a duck on a June bug. Orders for items in stock will ship within 2 business days, often sooner. We’re excited to send you your items. Once your order has shipped an email with tracking information will be sent to you.

We use USPS and FedEx for shipping within the contiguous United States. Delivery will depend on the shipping method selected during the order process. International shipping is currently not available, but coming soon!


Exchanges
If any item is not to the specifications of your order, damaged* and/or unusable please contact us at customerservice@buckaroo-organics.com. We will be happy to exchange your item with the correct item or an item of equal or lower cost depending on product availability and your preferences. Buckaroo Organics will cover the cost of standard ground shipping for exchanges on defective products.


Unconditional Guarantee
We want satisfied customers, you can return any product for any reason within 7 days of purchase. Returns made after 7 days will not be accepted. If you are returning heavy/bulk items (item weight 5lbs or more), and the reason for return is not a result of Buckaroo Organics error or damaged* product, the cost of return shipping will be deducted from your refund. Shipping costs for light/non-bulk items (item weight under 5lbs) will be covered by Buckaroo Organics. Please contact us at customerservice@buckaroo-organics.com to setup your return.


Restrictions on Use
None of the materials and Intellectual Property contained on this site may be copied, reproduced, distributed, downloaded, republished, displayed or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, without the prior written permission of Buckaroo Organics, LLC. You may electronically copy and print hard copy portions of this Site for the sole purpose of using the contents for informational and non-commercial, personal use only. Any other use of the materials in this Site including any commercial use or reproduction for purposes other than those described above is strictly prohibited.

*Damaged items: please note that due to our environmentally friendly packaging some slight separation on the Soapberry Suds container may occur during transit. We make every effort to work with our packaging supplier to ensure high quality packaging, however, on rare occasion the glue seam on the container may slightly separate. If you find your container completely separated upon receipt and unacceptable please contact us at customerservice@buckaroo-organics.com. Thank you for your understanding and allowing us to continue to use environmentally conscientious packaging.

 

Questions?
Send us an email at support@buckaroo-organics.com
Buckaroo Organics, LLC
P.O. Box 11653
Bozeman, MT 59719